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WELCOME TO CHATBOT AFRICA & CONVERSATIONAL AI SUMMIT.

Chatbot Africa & Conversational AI Summit is a two days conference and exhibition designed to host industry executives, and adopters of Conversational AI, Chatbots, Virtual assistant, voice technology and Conversation design.

The summit will reflect the latest tendencies and recent application changes in the Conversational AI space in the African markets.

We believe conversational AI will transform millions of lives in Africa and our goal is to help form a better ecosystem. We do so by organising series of international conferences in Europe, Africa and IBEROAMERICA by bringing the leading professionals and organisations who design, build, and market conversational AI based technologies.

Discover how Enterprises are using Conversational AI, Chatbots, Virtual Assistant and Voice to decrease costs and increase revenues.

We will explore latest trends, use cases, what is working best and how you can apply it in to your company.

KEY TOPICS TO BE COVERED

BOTS IN CUSTOMER SERVICE
Learn How major companies are using chatbots, Voice & AI to increase sales
Artificial Intelligence & NLP & NLU
Latest on NLP& AI for Bots, Voice Skills and RPAs. Exploring insights on how to achieve NLP dataset for Africa Languages.
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Voice & Virtual Assistants
Discover how voice & virtual assistants are impacting customer behaviour.
Conversational Commerce
Learn how it unlocks customer insights and drives revenue for online brands
Conversational Design & UX
Latest design conventions, frameworks & exploration of whats working.
INVESTING IN BOTS – PRODUCT DEVELOPMENT CIRCLE
Exploring Chatbots,Voice & Conversational AI and zooming into how to apply insights at each stage of the product dev cycle.
BOTS & CONVERSATIONAL AI FOR BUSINESS PROCESS AUTOMATION
Discover how Companies are using Conversational AI & Chatbots in Marketing, Customer Service and domain specific bots to deliver superior sales and marketing experiences

We feature speaker from the Top Enterprises & Brands using Chatbot & Conversational AI as well as speakers from the Top Bot & voice technologies.

SPEAKERS

John Steyn
Professor Johan Steyn
Human-Centered AI Advocate. International speaker, Top 50 global voices on AI
Dario
Dario Bianchi
Chief Digital Officer @ MTN GHANA
dimitry
Demetri Papazissis
Co-Founder & CEO @ Superbo
George
George Trad
SVP Product @ Kasisto, Inc.
darly
Darryl Marcus
VP Sales Africa @ Liveperson
Deon
Deon Scheepers
CX and Business Development @ iSON Xperiences Ltd
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Lavina Ramkissoon
A futurist leader / Advisor @ African Union
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SASHA CASKEY
Chief Technology Officer (CTO) & Co-Founder @ Kasisto Inc
ravik
Ravikumaran Govender
Digital Executive @ Nedbank
jADE
Jade Abbott
Founder @ Lelapa . AI & Masakhane
Irria
Irshaad Gouse
General Manager: Group Consumer Digital Transformation & CEX @ MTN
Cubus Greyling
Cobus Greyling
Chief Evangelist @ HumanFirst
Brent D
Brent Davidoff
Head of network experience @ Harambee Youth Employment Accelerator
HARRY
Harry Mamangakis
CTO @ Superbo.ai
Alessia -
Alessia Sacchi
Senior Solutions Consultant @ Google
sip
Sipho Tshabalala
Lead Product Manager @ The Coca-Cola Company
Orakwe 2
Orakwe John
AI Specialist (Training Partner) @ Arcitura Education Inc
Avi
Avashlin Moodley
Principal AI Specialist @ CSIR
Nadia
Nadine Sigamoney
Senior Manager: Digital Transformation @ MTN
tisha
Tsholo Ramokoka
Product Owner (Payment Channels) @ Standard Bank Group
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Jason Tan
Founder @ Engage AI
anthony
Anthony Onyekachi Ibe
Content and Radio Presenter @ Africa Tech Radio
Mashudu-Nefale
Mashudu Nefale
Senior Clinical Psychologist @ University of Pretoria
christian
Christian Keller
Co-Founder @ Wakanda & Chairman @ African Founders
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Julius Oyekanmi
Founder @ Finnova

PAST SUMMIT

THE NEXT DECADE OF CONVERSATIONAL AI

What are the achievements of Conversational AI today and where will we head to?

For two days we had invited Conversational AI experts, decision-makers, opinion-leaders and game-changers to discuss Conversational AI for society, business and How the pandemic has accelerated the adoption of conversational AI and what is next.

WATCH ALL TALKS ON YOUTUBE.

WHO ATTENDS?

  • CEO/ CHAIR
  • Chief Digital Officer
  • CMO
  • CTO/ CIO
  • Product Manager / Director
  • Customer Experience Managers
  • Customer Success Managers / Directors
  • Designer and Researcher
  • Director / Manager of Member Services & Engagement
  • Director / Manager of Solutions Delivery
  • Director / Manager of ICT Architecture & Engineering
  • Director / Manager of Speech Applications Research
  • Enterprise CRM Architect / Director
  • Head of Audio Signal Processing
  • HR Partners
  • Chief Brand Officer
  • Client Services Managers
  • COO
  • Call Center Professionals
  • Customer Experience Directors
  • Customer Service Heads / Directors
  • Customer Success Representative
  • Development Product Owner
  • Director / Manager of Operations
  • Director / Manager of Digital Strategy
  • Director / Manager of Sales Operations
  • Director / Manager of Software Engineering
  • General Manager
  • Head of customer service
  • And many more..

WHY ATTEND

BEST LEARNING OPPORTUNITIES

  • World Class Practical Workshops
  • Roundtable Discussions by Verticals and Use Cases
  • Success Stories Behind the Best Bots in the Market
  • Expert Stage for Marketing, Design, UX & Tech

BEST BUSINESS OPPORTUNITIES

  • Meet the leading African Enterprise Bot Teams
  • Explore over 10+ Exhibitors
  • Pre-Scheduled 1:1 B2B Meetings

BEST NETWORKING OPPORTUNITIES

  • From Bots on the Beach To Safari bots
  • Experience Some of the Best Cities in Africa
  • Engage with the Top Leaders in the Industry
  • Meet new International friends & colleagues!

JOIN OUR PARTNERS NETWORK

Our Partners network will include the world’s most influential consumer trendsetter companies, global technology leaders, digital & IT service provider and growth startups in the fields of Messaging, Chatbots, Voice Bots, Virtual Assistants, Vision & AR/ VR, Customer Experience Innovation & Customer Service Automation.

Want to become a partner as well? Please apply! Looking forward to partnering with you to help accelerate the creation and deployment of conversational experiences which will improve the daily lives of billions of people around the Africa and the globe

SPONSORS

Event Co-host partner

Event powered by

Platinum sponsor

Gold sponsor

Exhibitor

Media partners

STARTUPS AT Africa Chatbot & Conversational AI Summit

We at Africa Chatbot & Conversational AI Summit believe that startups are at the heart of technological innovation and are leading the charge in making conversational experiences a reality.

We have designed packages tailored specifically to both pre-seed/seed startups as well as startups that are in the growth stage.

PRESS & MEDIA

Editors from the world’s most influential publications will take part at Africa Chatbot & Conversational AI Summit to interview our speakers first hands and keep up to date with the latest innovations is customer experience technologies, conversational A.I. and Voice Assistants. Join them here!

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CONTACTS

chatbot@chatbotafrica.com