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WELCOME TO CHATBOT AFRICA & CONVERSATIONAL AI SUMMIT.

Chatbot Africa & Conversational AI Summit is a two days conference and exhibition designed to host industry executives, and adopters of Conversational AI, Chatbots, Virtual assistant, voice technology and Conversation design.

The summit will reflect the latest tendencies and recent application changes in the Conversational AI space in the African markets.

We believe conversational AI will transform millions of lives in Africa and our goal is to help form a better ecosystem. We do so by organising series of international conferences in Europe, Africa and IBEROAMERICA by bringing the leading professionals and organisations who design, build, and market conversational AI based technologies.

Discover how Enterprises are using Conversational AI, Chatbots, Virtual Assistant and Voice to decrease costs and increase revenues.

We will explore latest trends, use cases, what is working best and how you can apply it in to your company.

KEY TOPICS TO BE COVERED

BOTS IN CUSTOMER SERVICE
Learn How major companies are using chatbots, Voice & AI to increase sales
Artificial Intelligence & NLP & NLU
Latest on NLP& AI for Bots, Voice Skills and RPAs. Exploring insights on how to achieve NLP dataset for Africa Languages.
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Voice & Virtual Assistants
Discover how voice & virtual assistants are impacting customer behaviour.
Conversational Commerce
Learn how it unlocks customer insights and drives revenue for online brands
Conversational Design & UX
Latest design conventions, frameworks & exploration of whats working.
INVESTING IN BOTS – PRODUCT DEVELOPMENT CIRCLE
Exploring Chatbots,Voice & Conversational AI and zooming into how to apply insights at each stage of the product dev cycle.
BOTS & CONVERSATIONAL AI FOR BUSINESS PROCESS AUTOMATION
Discover how Companies are using Conversational AI & Chatbots in Marketing, Customer Service and domain specific bots to deliver superior sales and marketing experiences

We feature speaker from the Top Enterprises & Brands using Chatbot & Conversational AI as well as speakers from the Top Bot & voice technologies.

SPEAKERS

John Steyn
Johan Steyn
AI & Automation expert
Brendon
BRENDON MELLORS-HEFER
Head: Digital Operations, Product Owner @ standard bank
Dario
Dario Bianchi
Chief Digital Officer @ MTN GHANA
dayo
Dayo Adefila
Head of Digital Strategy Africa @ PZ Cussons
Marc-Pedri-c
Marc Pedri
CEO @ EVO Dynamics
dimitry
Demetri Papazissis
Co-Founder & CEO @ Superbo
George
George Trad
SVP Product @ Kasisto, Inc.
darly
Darryl Marcus
VP Sales Africa @ Liveperson
Deon
Deon Scheepers
CX and Business Development @ iSON Xperiences Ltd
Lavina[76].jpg 2
Lavina Ramkissoon
A futurist leader / Advisor
ravik
Ravikumaran Govender
Digital Executive @ Nedbank
Alan
Alan Nichol
Co-founder & CTO @ Rasa
Cubus Greyling
Cobus Greyling
Conversational AI & Chatbot Analyst Previously Product Owner of Vodacom TOBi Voicebot
sasha_1600px_square
SASHA CASKEY
Chief Technology Officer (CTO) & Co-Founder @ Kasisto Inc
HARRY
Harry Mamangakis
CTOO of Voiceweb
sip
Sipho Tshabalala
Product Manager : Digital platforms at MTN
Kgosi
Kgosi Molefe
Employee Experience: Resilience Engineering @ Standard Bank Group
anthony
Anthony Onyekachi Ibe
Content and Radio Presenter @ Africa Tech Radio

OUR ATTENDEES

PAST SUMMIT

THE NEXT DECADE OF CONVERSATIONAL AI

What are the achievements of Conversational AI today and where will we head to?

For two days we had invited Conversational AI experts, decision-makers, opinion-leaders and game-changers to discuss Conversational AI for society, business and How the pandemic has accelerated the adoption of conversational AI and what is next.

WATCH ALL TALKS ON YOUTUBE.

WHO ATTENDS?

  • CEO/ CHAIR
  • Chief Digital Officer
  • CMO
  • CTO/ CIO
  • Product Manager / Director
  • Customer Experience Managers
  • Customer Success Managers / Directors
  • Designer and Researcher
  • Director / Manager of Member Services & Engagement
  • Director / Manager of Solutions Delivery
  • Director / Manager of ICT Architecture & Engineering
  • Director / Manager of Speech Applications Research
  • Enterprise CRM Architect / Director
  • Head of Audio Signal Processing
  • HR Partners
  • Chief Brand Officer
  • Client Services Managers
  • COO
  • Call Center Professionals
  • Customer Experience Directors
  • Customer Service Heads / Directors
  • Customer Success Representative
  • Development Product Owner
  • Director / Manager of Operations
  • Director / Manager of Digital Strategy
  • Director / Manager of Sales Operations
  • Director / Manager of Software Engineering
  • General Manager
  • Head of customer service
  • And many more..

WHY ATTEND

BEST LEARNING OPPORTUNITIES

  • World Class Practical Workshops
  • Roundtable Discussions by Verticals and Use Cases
  • Success Stories Behind the Best Bots in the Market
  • Expert Stage for Marketing, Design, UX & Tech

BEST BUSINESS OPPORTUNITIES

  • Meet the leading African Enterprise Bot Teams
  • Explore over 10+ Exhibitors
  • Pre-Scheduled 1:1 B2B Meetings

BEST NETWORKING OPPORTUNITIES

  • From Bots on the Beach To Safari bots
  • Experience Some of the Best Cities in Africa
  • Engage with the Top Leaders in the Industry
  • Meet new International friends & colleagues!

JOIN OUR PARTNERS NETWORK

Our Partners network will include the world’s most influential consumer trendsetter companies, global technology leaders, digital & IT service provider and growth startups in the fields of Messaging, Chatbots, Voice Bots, Virtual Assistants, Vision & AR/ VR, Customer Experience Innovation & Customer Service Automation.

Want to become a partner as well? Please apply! Looking forward to partnering with you to help accelerate the creation and deployment of conversational experiences which will improve the daily lives of billions of people around the Africa and the globe

STARTUPS AT Africa Chatbot & Conversational AI Summit

We at Africa Chatbot & Conversational AI Summit believe that startups are at the heart of technological innovation and are leading the charge in making conversational experiences a reality.

We have designed packages tailored specifically to both pre-seed/seed startups as well as startups that are in the growth stage.

PRESS & MEDIA

Editors from the world’s most influential publications will take part at Africa Chatbot & Conversational AI Summit to interview our speakers first hands and keep up to date with the latest innovations is customer experience technologies, conversational A.I. and Voice Assistants. Join them here!

Twitter feeds

Benefits & Challenges of Data Governance – Tableau: Benefits & Challenges of Data Governance  Tableau http://dlvr.it/SlZhcz #datagovernance #CDO #finperform

Certified Public Sector Data Governance Professional (PSDGP) – Institute for Certification of Computing Professionals: Certified Public Sector Data Governance Professional (PSDGP)  Institute for Certification of Computing… http://dlvr.it/SlZhZc #datagovernance #CDO #finperform

. @MatteoCourthoud explains how to use regression trees to estimate heterogeneous treatment effects. https://buff.ly/3XdjYYG

Activist in tea firms sexual abuse case found dead at home
https://nation.africa/kenya/news/activist-in-tea-firms-sexual-abuse-case-found-dead-at-home-4172544

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CONTACTS

chatbot@chatbotafrica.com