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WELCOME TO CHATBOT AFRICA & CONVERSATIONAL AI SUMMIT.

The Chatbot Africa & Conversational AI Summit is a two-day conference and exhibition designed to host industry executives and adopters of Conversational AI, Chatbots, Virtual Assistants, voice technology, and Conversation Design.

The summit will showcase the latest trends and recent application changes in the Conversational AI space within African markets.

We believe Conversational AI has the potential to transform millions of lives in Africa, and our goal is to contribute to the creation of a better ecosystem.

We achieve this by organizing a series of international conferences in Europe, Africa, and IBEROAMERICA, bringing together leading professionals and organizations that design, build, and market Conversational AI-based technologies.

THE ChatBot Africa EVENT

Discover how top enterprises are leveraging Conversational AI in their companies to reduce costs and boost revenues.

We will explore the latest trends, examine use cases, identify what works best, and demonstrate how you can apply these insights to your company.

KEY TOPICS TO BE COVERED

LLM’S AND THEIR ROLE IN BUSINESS
Explore how large language models are increasingly being utilized in various business applications, such as customer service, content generation, data analysis, and decision-making support. Additionally, learn about the potential impacts, benefits, challenges associated with the integration of LLMs into business operations.
MEASUREMENTS, METRICS AND ROI
Explore various ways organisations measure the effectiveness of their initiatives, the key metrics used to gauge performance, and how they calculate the return on investment to assess the success and value of their endeavours.
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HUMAN CENTRIC CONVERSATIONAL DESIGN
Discover how conversational AI systems are designed with a focus on enhancing user experience, understanding user needs, and prioritizing human-like interactions to improve engagement and effectiveness.
Voice AI Revolution: Empowering African Communities Through Voice Assistants
Lean how voice AI technology is transforming the way people interact with technology and access information in Africa. It will explore the role of voice assistants in addressing language diversity, improving accessibility, and driving innovation across various sectors in the African context.
Customer Experience Strategy and Organisational Culture
Explore how companies develop and implement strategies to enhance customer experience while considering the influence of organisational culture.
ETHICS, COMPLIANCE & DIVERSITY IN CAI & GENAI
Exploring CAI & GenAI user privacy, how these technologies are developed, deployed, and regulated to ensure ethical behavior, legal compliance, and inclusivity in interactions with users.
GENERATIVE AI & DATA ANALYTICS
Discover how Companies are using Generative AI to creates new data based on patterns it learns and insights in existing data.
Exploring Conversational AI and Chatbot Applications
Learn how conversational AI and chatbots are being utilised across various industries, their impact on customer engagement, efficiency improvements, and the potential for future developments in this rapidly evolving field.

We feature speakers from top enterprises, brands, and researchers who leverage chatbot and Conversational AI technology.

SPEAKERS 2024

John Steyn
Professor Johan Steyn
Human-Centered AI Advocate. International speaker, Top 50 global voices on AI
dimitry
Demetri Papazissis
Co-Founder & CEO @ Superbo
Cubus Greyling
Cobus Greyling
Chief Evangelist @ Kore AI
darly
Darryl Marcus
VP Sales Africa @ Liveperson
recardo
RICARDO ROSA
Director - Enterprise Commercial Africa @microsoft
Irria
Irshaad Gouse
General Manager: Group Consumer Digital Transformation & CEX @ MTN
Patariu_David-thegem-person
David N Patariu
Privacy Attorney @ Venable LLP
raazia
Raaziq Parker
Group Manager: AI & Automation @ Vodacom Group
Enas
Enas Yousif
GM Customer experience and Operations @ MTN Sudan
Tanma
Tanmay Shah
VICE PRESIDENT | Conversational AI @ AXIS BANK LTD
Harry Mamangakis photo
Harry Mamangakis
CTO @ Superbo.ai
lee
Lee-Anne (Farham) James
Data & AI Lead : Africa @ Microsoft
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Vanessa Olivier
Digital Product Owner for Conversational Banking @ Nedbank
Reshan
Resham Sivnarain
Tech Lead: Machine Learning & AI @ Vodacom
Remmy
Remy Muhire
Co-Founder, CEO @ Pindo - Voice AI
sandile
Sandile Nonjola
Technical Specialist - Chatbot @ Old Mutual South Africa
hemachandran_kannan
Dr. Hemachandran K
Director - AI Research Centre | Associate Dean @ Woxsen University
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Darcelle Schouw (PhD)
Senior Researcher @ Stellenbosch University
shipho
Sipho Tshabalala
Lead Product Manager @ The Coca-Cola Company
Avi
Avashlin Moodley
Principal AI Specialist @ CSIR
Nadia
Nadine Sigamoney
Senior Manager: Digital Transformation @ MTN
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Ronnie Handukani
Head of Product Design @ Nedbank
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Olamide Jolaoso
Head, Data Analytics @ Wema Bank
ishwarya
Ishwarya Srinivasan PMP®
Vice President - Automation ll Digital Transformation ll @ ANZ
Siphiwe Disiree Moteane
Siphiwe Disiree Moteane
Product Manager| Digital Transformation @ Discovery Limited
isheanesu misi
Isheanesu Misi
CTO @ Vambo AI
tisha
Tsholo Ramokoka
Product Owner (Payment Channels) @ Standard Bank Group
Kele
Kelebohile Amohelang Ramoolla
Product Owner @ MultiChoice Group
Headshot_Ashlea_Atigolo 1
Ashlea Atigolo
Co-founder @ Finley AI
fenny
Fenny Gitahi
Chatbot Product Owner @ Safaricom PLC
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Mophat Okinyi
Founder & CEO @ Techworker Community Africa
Oluwabusayo Adeniyi - Headshot (002)
Oluwabusayo Adeniyi
Co-founder and Conversation Design Lead @ iT8 Academy
JasonTan-037
Jason Tan
Founder @ Engage AI
Sydney
Sydney Eneremadu
Co- Founder @ Chatbot Africa Summit

PAST SUMMIT

THE NEXT DECADE OF CONVERSATIONAL AI

What are the achievements of Conversational AI today and where will we head to?

For two days we had invited Conversational AI experts, decision-makers, opinion-leaders and game-changers to discuss Conversational AI for society, business and How the pandemic has accelerated the adoption of conversational AI and what is next.

WATCH ALL TALKS ON YOUTUBE.

WHO ATTENDS?

  • CEO/ CHAIR
  • Chief Digital Officer
  • CMO
  • CTO/ CIO
  • Product Manager / Director
  • Customer Experience Managers
  • Customer Success Managers / Directors
  • Designer and Researcher
  • Director / Manager of Member Services & Engagement
  • Director / Manager of Solutions Delivery
  • Director / Manager of ICT Architecture & Engineering
  • Director / Manager of Speech Applications Research
  • Enterprise CRM Architect / Director
  • Head of Audio Signal Processing
  • HR Partners
  • Chief Brand Officer
  • Client Services Managers
  • COO
  • Call Center Professionals
  • Customer Experience Directors
  • Customer Service Heads / Directors
  • Customer Success Representative
  • Development Product Owner
  • Director / Manager of Operations
  • Director / Manager of Digital Strategy
  • Director / Manager of Sales Operations
  • Director / Manager of Software Engineering
  • General Manager
  • Head of customer service
  • And many more..

WHY ATTEND

BEST LEARNING OPPORTUNITIES

  • World Class Practical Workshops
  • Roundtable Discussions by Verticals and Use Cases
  • Success Stories Behind the Best Bots in the Market
  • Expert Stage for Marketing, Design, UX & Tech

BEST BUSINESS OPPORTUNITIES

  • Meet the leading African Enterprise Bot Teams
  • Explore over 10+ Exhibitors
  • Pre-Scheduled 1:1 B2B Meetings

BEST NETWORKING OPPORTUNITIES

  • From Bots on the Beach To Safari bots
  • Experience Some of the Best Cities in Africa
  • Engage with the Top Leaders in the Industry
  • Meet new International friends & colleagues!

JOIN OUR PARTNERS NETWORK

Our Partners network will include the world’s most influential consumer trendsetter companies, global technology leaders, digital & IT service provider and growth startups in the fields of Messaging, Chatbots, Voice Bots, Virtual Assistants, Vision & AR/ VR, Customer Experience Innovation & Customer Service Automation.

Want to become a partner as well? Please apply! Looking forward to partnering with you to help accelerate the creation and deployment of conversational experiences which will improve the daily lives of billions of people around the Africa and the globe

SPONSORS

Event Co-host partner

Event powered by

Platinum sponsor

Gold sponsor

Exhibitor

Media partners

STARTUPS AT Africa Chatbot & Conversational AI Summit

We at Africa Chatbot & Conversational AI Summit believe that startups are at the heart of technological innovation and are leading the charge in making conversational experiences a reality.

We have designed packages tailored specifically to both pre-seed/seed startups as well as startups that are in the growth stage.

PRESS & MEDIA

Editors from the world’s most influential publications will take part at Africa Chatbot & Conversational AI Summit to interview our speakers first hands and keep up to date with the latest innovations is customer experience technologies, conversational A.I. and Voice Assistants. Join them here!

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CONTACTS

chatbot@chatbotafrica.com